Bd93 Privacy Policy — Our Commitment to Protecting Your Data

01 Scope & Applicability

Bd93 fully respects the privacy of its users. We understand how important personal data protection is to people in Bangladesh. That is why bd93's Privacy Policy is built on complete transparency — you will know exactly what information is collected and why.

This privacy policy applies to the bd93 website, mobile application, and all associated services. bd93 follows international standards in protecting user data and continuously works to strengthen its security measures.

Our privacy policy may be updated at any time. When changes are made, a notice will be posted on the website and the "Last Updated" date at the top of this page will be revised. We recommend checking this page from time to time to stay informed.

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02 What information we collect

Bd93 collects only the information that is strictly necessary. No additional or unnecessary personal data is collected. Details are outlined below:

Information Collected at Registration

• Full name and date of birth (for age verification)
• Email address & mobile phone number
• Residential address and country
• Preferred currency and language

Information collected during identity verification

• Copy of National ID or Passport
• Driving license (where applicable)
• Utility bill or bank statement (for address verification)

Automatically Collected Information

• IP address & device type
• Browser type and operating system
• Page visit time and usage patterns
• Login time and location data
• Data Collected via Cookies & Tracking Technologies

Financial Transaction Information

• BKash/Nagad/Rocket account number (partial, not full)
• Last four digits of your bank account number
• Transaction History & Amounts
• Timing and Method of Deposits & Withdrawals

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03 How Your Data Is Used

Data collected by bd93 is used solely for defined purposes — never to sell advertising or for unauthorized activities. The main reasons your data is used are outlined below:

Purpose	Description
Account Management	For account creation, login, password reset, and profile updates.
Identity Verification	To meet anti-money laundering and KYC (Know Your Customer) requirements.
Transaction Processing	For processing deposits, withdrawals, and bonuses.
Customer Support	For resolving issues, handling complaints, and providing support.
Security Monitoring	For fraud detection, account security, and prevention of suspicious activity.
Promotional Communications	To inform you about bonus offers, new events, and updates (you can unsubscribe at any time).
Legal Obligations	To meet regulatory authority requirements and assist with legal investigations.

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04 Who Your Information Is Shared With

Bd93 does not sell your personal data to third parties. However, limited information may be shared with trusted partners as needed to deliver our services. All such partners are required to comply with bd93's privacy policy.

Who Your Information May Be Shared With

• Payment Processor: bKash, Nagad, Rocket, and banking partners for processing transactions.
• Identity Verification Services: Approved verification agencies for the KYC process.
• Technology Partners: Hosting, cloud storage, and security service providers.
• Law Enforcement: Information required by court order or legal investigation.
• Regulatory Authority: To meet licensing and regulatory requirements.

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05 Cookies & Tracking Technologies

Bd93 uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform runs smoothly.

Types of cookies we use

• Essential Cookies: Essential for maintaining login sessions and platform security. Disabling these cookies will prevent the platform from functioning properly.
• Functional Cookies: To remember your preferences such as language and settings.
• Analytics Cookies: Used to understand how users interact with bd93 — no personal identification involved.
• Security Cookies: To prevent fraudulent activity and unauthorized access.

You can disable cookies from your browser settings, though some features may become limited as a result. You also have the right to review bd93's cookie policy at any time.

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06 Data Security Measures

Bd93 uses industry-standard security technology to protect your data. Our security systems are regularly updated to keep your information safe from emerging threats.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An additional layer of security is available for account login.
• Firewall & Security Monitoring: 24/7 system monitoring and intrusion detection.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Restricted Access Policy: Only authorized personnel may access your data, and only for designated purposes.

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07 Your Rights

As a bd93 account holder, you are entitled to the following rights. Contact support to exercise any of them.

• Right to Access: You may request to know what information bd93 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
• Right to Restrict Processing: You may request that your data not be used for specific purposes.
• Right to Withdraw Marketing Consent: You can opt out of promotional emails or SMS at any time.
• Right to Data Portability: You may request a copy of your data in a readily accessible format.

To exercise these rights, email us at support@bd93.click. bd93 typically responds within 30 business days. For complex requests, it may take a little longer, but you will be informed accordingly.

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08 Data Retention Period

Bd93 does not retain your data longer than necessary. However, certain information may be kept for a defined period to meet legal obligations.

• Active account data: retained for as long as the account remains active.
• Financial transaction records: minimum 5 years (as required by law).
• Identity verification documents: retained for up to 5 years after account closure.
• Customer support conversations: retained for up to 2 years.
• Logs and security data: retained for up to 1 year.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

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09 Protection of Minors' Data

Bd93 is a platform operated exclusively for adults. No information is collected from anyone under the age of 18, and they are not permitted to open an account.

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10 Contact & Complaints

If you have any questions, concerns, or complaints about our privacy policy, please get in touch. bd93's support team responds in Bengali and is always committed to protecting your privacy.